How do I book an apartment ?
Fill in the search box to find availabilty. From the selection of properties please choose the one that suits you. Click the enquire button. Our sales staff will get back to you as soon as possible with the prices.Once you have the price and our confirmation you will be asked to fill in a booking form.

When do payments happen?
We take 25% of the rent as a non-refundable booking deposit at the time of booking if the arrival date is more that 8 weeks from the booking date. The balance is then taken 8 weeks prior to arrival. If the booking date is within 8 weeks from the arrival date then all the rent becomes due. The refundable security deposit is due 2 weeks before arrival and must be paid by credit card.

How can payments be made?
The booking deposit of 25% must be made by credit card at the time of booking. The balance can be paid by credit card or bank transfer. There is a 3% handling charge if the credit card option is elected. We accept Visa and Mastercard only.

How do we get keys to the property?
If you take one of our licensed taxi cabs the driver will have the keys to the property and will take you there. If you are already in the UK or arriving by train we can either meet you at the station or arrange to meet you at the property. This must be within our office hours 9.30 am to 5.00 pm (Monday through Friday).

How do we check out?
Departure time is before 10.30am. Call Home From Home during your stay. We will make all the arrangements for your departure including the collection of keys, taxi transfers etc.

Can a booking be cancelled?
We require full payment eight weeks prior to arrival. Should you need to cancel the booking, a refund is subject to us being able to re-let the property. We do advise, therefore, that you take travel insurance to cover this eventuality. For bookings made outside the eight weeks period, we require a 25% Booking Deposit to hold the property. This is non-refundable.

How does the Telephone get charged?
We read the telephone by various methods depending on each individual flat. We will advise you of the cost which is at the normal BT prices. The cost will be deducted before the damage deposit is refunded back to the credit card from which it was taken.

What is the clean out fee?
The apartments are self-catered. Visitors will find the flat clean and the beds made-up. We charge the outgoing tenant to restore the flat to the same condition as they found it. We do this as we realise that most guests cannot do this as they are leaving the country.

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Palace Court

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A small and charming two bedroom London vacation rental in the heart of W2. Palace Court is ideally located for the shops, bars and restaurants of Queensway and close to the ope... more info

Testimonials

Below you will find a sample of testimonails provided by our clients after their stay in one of our self catering London Apartments.

"Your business is well managed with ease and convenience for the traveler."

by Caroline, New York City, 14-07-2004

"Thanks loads, George. We have raved to friends how great it was to rent the London apartment and do business with Home from Home. Your business is well managed with ease and convenience for the corporate traveler. Thanks again."

"It has been a pleasure dealing with everyone at Home from Home."

by Robert, Atlanta, 15-03-2004

"It has been a pleasure dealing with everyone at Home from Home. The London apartment and your service has been absolutely fantastic and I look forward to my next trip to London."

"Will try to stay there again every time we come to London."

by LEANA, South Africa, 10-10-2002

"Many thanks for the lovely apartment London in Chelsea. We thoroughly enjoyed our vacation and will try to stay there again every time we need an apartment in London."

"Your services were efficient and supportive and we always feel that we are dealing with friends"

by Pula, New York, 03-04-2006

We are back at home after a lovely visit to your London apartment and a stay in the excellent flat which you located for us. As in the past, your services were efficient and suportive and we always feel that we are deailing with friends. Every one has made us feel looked after and we appreciate it very much. A special thank you to Cyril who made sure we did not have a minute to worry about getting to the airport on time!