Owner Testimonials

What Our Property Owners Say...

Below you will find a sample of testimonials provided by our property owners.

• Thank you Home from Home

  Thank you Home from Home for always carefully vetting guests and thank you to the house care team of Patricia & Carlos who are super thorough and lovely people. They always care for our house as if it were their own! When we come home after a guest stay, we always find the house to be in excellent condition. It is and has been a truly worry-free experience.

  Dukes Lane, London

• Excellent communication

  HFH communicates very well and is always so responsive. They send succinct guest stay requests, guest stay confirmations, regular occupancy reports so we can keep track of availability, they send payments promptly after a guest stay and we feel they really go above and beyond.

  Dukes Lane, Kensington

• HFH is quite unlike any other agency

  When we first started offering our home as a short-term/holiday let, we tried using two different agencies. The difference between the two was literally, night and day. We very quickly decided to only entrust our home to Home from Home. We feel HFH is quite unlike any other agency. They have a reliable, dedicated team of people who have worked with the company for years so they really get to know your house and take care of it well.

  Kensington Mews, London

• Delighted to recommend HFH

  Home from Home have handled short lets for our home for nearly 11 years. We truly appreciate the quality of the tenants they have sourced for us, the care by their cleaning team, and the regular communication we have with them. From comments we have received, our guests appreciate the welcome and care they receive. I am delighted to recommend them to anyone wishing to short-let their London property.

  Queens Gate, Kensington

• Hands on approach

  After 10 years of successfully renting our home, we have always been impressed by Home from Homes hands-on approach that ensures our flat is properly inspected at departure, and if any issues arise, they are addressed immediately—followed by a thorough professional cleaning for the next guest. Thank you for all your good work.

  Queensgate Terrace, Kensington

• Professional, reliable service

  We've been working with Home from Home for nearly 12 years with great success. You have the keys; we tell you when the flat's available and you deal with everything else. And with you guys everything means everything - from making up the beds, cleaning and vetting guests. If something breaks or guests can't make the Wi-Fi work - you deal with it yourselves. When we're not using the flat we're almost always abroad, so we have to count on you, and I have to say that you've never let us down.

  Thurloe Square, Kensington

• Excellent service

  Our property rentals typically range from one to two weeks, occasionally extending up to a month. Rental payments from HFH are always prompt and reliable. Whenever I contact Sandra, matters are handled immediately, with professionalism and efficiency—offering me much-needed peace of mind as a landlord regularly renting to new guests. Over the years, I’ve worked with several agents, and without a doubt, HFH has been the best overall.

  Cornwall Gardens, Kensington, London

• Personal and Flexible service

  I have been a client of Home from home for nearly 4 years. I travel extensively abroad and my student children are at present only intermittently which suits me very well. The service is very personal and flexible and this is greatly appreciated by all in my family. The team is highly efficient and understanding and respectful of the fact that one is renting one's home.

  Porchester Square, London

• A pleasure to work with you!

  I was a little apprehensive at the beginning, but you have all been really professional, responsive, helpful and a pleasure to deal with. Thank you!

  Cheyne Walk, Chelsea, London

• Very happy with Home from Home

  We have been with Home from Home for 20 years and are very happy with all you all have done for us. Thank you!

  Cornwall Gardens, Kensington, London

• Very pleased with Home From Home

  We have always been happy with Home from Home. They have found us quality bookings and the flat has always been left in good shape. Home from Home staff are very polite and always keen to sort out issues as quickly as possible. Housekeeping staff have been efferent and always fit to our schedule.

  Oxberry Avenue, Putney, London

• First class accommodations

  I have been with Home From Home Vacations many years and I would recommend their Holiday Accommodation as first class. The Apartments are spotless and are kept in very good condition by their excellent staff. If there is ever a complaint from a Guest it is dealt with immediately! I can highly recommend Home from Home to any owner looking for a well established & reputable Company.

  Queens Gardens, Bayswater, London

• Very happy client!

  As a very old client, I am thrilled with the service from Home from Home. Having had a break from letting and then refurbishing the house completely, it is a joy to know that it gets a thorough clean through every time it is let. And the ease of you changing the sheets and providing the starter pack is such a relief. I am a very happy client.

  Rabbit Row, Notting Hill, London

• Impressive service!

  As an owner, I am impressed with the service from Home from Home. Housekeeping is excellent, and cleaners very efficient. The company maintains very good contact with us at all times.

  Sinclair Road II, London

• Thank you all at Home from Home!

  Home from Home has been looking after our flat on Fulham Road since March 2008 and we have always had friendly and prompt attention from you all, whatever the problem. Thank you!!

  Fulham Road, London

• Always pleased working with HFH

  I think you are all marvellous and have nothing but praise for Home from Home.

  Tite Street, Chelsea, London

• Easy to work with and very efficient

  I have used Home from Home for Short Term Rentals for my flat for many years and have found them easy to work with and very efficient. I would recommend them highly as nothing is too much trouble and any problems are sorted promptly.

  Sinclair Road, London

• Efficient Lettings Agents

  I have been with Home from Home for several years and cannot speak highly enough of their service. They are very efficient and effective letting agents, the housekeeping service is excellent (Carlos and his wife are superb) and they are very pleasant people to deal with. I can highly recommend them.

  Spear Mews, Kensington, London