We know that the journey is almost as important as the destination. That's why our drivers are on hand to ensure you get from the airport or train station to your home-from-home in style.
Graduates of London's famously strict black cab qualification tests, our friendly drivers will whisk you to and from your point of transfer quickly and safely. No stress, no fuss - your stay begins here.
You are guaranteed freshly laundered linen, sparkling bathrooms and immaculate kitchens in your chosen home-from-home. This is because we use a dedicated housekeeping team to always meet our high standards, as well as yours.
On arrival, you will also find a starter pack, specifically created for the home you will be staying in with everything you will need.
We’re picky when it comes to property – we only offer homes that have been hand-picked and approved by our specialist London team.
This not only ensures that we meet our high standards, but also enables our team to fully familiarise ourselves with each property so that we can match each guest with their perfect home.
With more than 120 homes across London, we think we’ll have the right one for you.
A member of our experienced customer care team will meet you on arrival at your home to show you around and answer any questions. They're also local area experts, with plenty of tips on where to eat, drink, work or relax.
Their stewardship of your stay extends beyond arrival, too - at any point during your visit, simply give us a call and we'll get back to you within 15 minutes (even outside of office hours).
On the rare occasion that we are unable to store your luggage whilst you wait for the check in time, or once you have checked out, use our partners Stasher. Ask one of our team members and we will arrange everything for you
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